Here at DSD Mobile, we see a lot of broken glass on Samsung phones, if it’s not that it’ll be power buttons; they just wear out, charge ports; where you’re plugging your wire, a lot of times people don’t realize you can replace that part. Basically, we can do any electronic handheld device, we do a lot of Samsung tablet repairs and we have done cameras and drones too.Contact Us
Some people don’t even realize you can replace some parts of Samsung phones which we do a lot on a frequent basis. They just assume that if it’s worn out, they have to buy a new phone, which is not true. Our clientele tends to be a little bit younger, our biggest customers probably aged 14 to 29, but that doesn’t mean we won’t get customers at any age because we get people as old as 80 years old come in with flip phones, and we still do repair flip phones
But the majority of our customers have smartphones such as Samsung, iPhone and LG and they either tend to be business professionals or they tend to be students or high school/college. We make sure our technicians go through two weeks formal training at the franchise and then they get six months training with a senior technician before we let them really go crazy on somebody’s phone
99.99% of our customers are greatly satisfied with our Samsung phone repair services and to achieve that we need to be doing the job right the first time and we need to be buying original equipment parts so that if they fail and they come back we know we can replace them in, send it back or our suppliers.
We think our biggest distinction is customer service, speed we try to turn a phone around within 60 to 90 minutes, we also try to provide service if people have problems with data transfers or they just don’t know how to use their phone, we’ll spend the time to try to help them do that. We like to make sure that when people leave here they feel like they’ve gotten everything they need
DSD Mobile is a cell phone repair business with 2 locations in Mississauga, Canada and we provide support for Samsung cell phones of any model. You crack your screen, water damage, the phone won’t charge, battery replacements, any of those things in addition to that we cover a game systems such as Wii, PS3, Xbox, any of those type systems we can repair just about anything.